Polices

Privacy Policy for PuzzleQuest

Last Updated: 05.01.2025

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile game PuzzleQuest (“the Game”). We are committed to protecting your privacy and handling your data in a transparent and lawful manner.

Data Controller

Ishka Gaming Email: Rexx.magtar@gmail.com

Information We Collect

1. Device Information

• Device ID and type
• Operating system and version
• Screen resolution
• Language settings
• Time zone
• Network connection type
• Carrier information

2. Usage Data

• Game session duration
• Game progress and achievements
• In-game purchases
• Ad interaction data (views, clicks)
• App installation status
• App usage patterns

3. Location Data

• Country and region (based on time zone)
• IP address

4. Technical Data

• Crash reports
• Performance metrics
• Storage space
• Network performance

How We Use Your Data

Essential Game Operations

• To provide and maintain the Game
• To save your game progress
• To improve game performance and stability
• To provide technical support

Advertising

Through our advertising partner IronSource, we:

• Show you advertisements
• Measure ad performance
• Optimize ad delivery
• Prevent advertising fraud

Analytics

Through Firebase Analytics, we:

• Analyze game usage patterns
• Track game performance
• Improve user experience
• Develop new features

Legal Basis for Processing

We process your data based on:

1. Performance of Contract - To provide you with the Game service
2. Legitimate Interests - To improve our services and provide advertisements
3. Consent - For personalized advertising (where required by law)

Data Sharing

We share data with:

1. IronSource - Our advertising partner
2. Firebase Analytics - Our analytics provider
3. Service providers who assist in operating our Game

These partners are contractually bound to handle your data securely and in compliance with GDPR.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at Rexx.magtar@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Our Game is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations.

International Data Transfers

Your data may be transferred to countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the Game or via email.

Consent Management

You can manage your privacy preferences and consent settings through the Game’s GDPR consent manager. You can:

• Accept or decline personalized advertising
• Update your consent preferences at any time
• Continue using the Game with non-personalized ads if you choose to opt out